A fresh takeon customerloyaltyLet your customers work for you!
TJ Marketing helps companies who want to become more customer-centric. We don't just do satisfaction, we do 'wow'! We help our clients create customers who are loyal advocates, who fuel long-lasting growth through repeat business & positive word-of-mouth recommendation.
The journey to improved customer intimacy begins with well managed information. Ensure that you reach more of the right people & manage existing data well through our hosted environments & data cleansing services.
Using simple but powerful questioning methodologies, get an inside and honest look at your company's performance through the eyes of your customers.
Root Cause Analysis
Responding to issues customers raise is the start of developing a good customer loyalty program. Our collated findings will help drive this change without tying you in to the detail.
Taking action on customer feedback isn't always easy. If you need some extra help to articulate and drive new messages or ideas internally, we'll be happy to help you on the road to change.